As Fellows, we are able to provide great field service due to our knowledge of each of the machine tools we’ve they built. We became OEM for Fellows in 2002. We have provided new Fellows gear shaping machines, rebuild services, parts and service since then. We have all documents for their gear shapers to support our field service staff with the diagnosis and repair of your gear shaper.
Our field service technicians, coupled with our Customer Care Group, will help get your machine diagnosed properly and repaired right, the first time.
We offer the following for Fellows:
- Preventative Maintenance
- Custom tailored PM programs for specific serial number of gear hobber
- Advice on Predictive Maintenance programs to help you anticipate problems before they cause production issues
- Help reduce downtime by preventing issues before they cause a breakdown
- Operator training
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- Training can be provided for all models
- Machine leveling & alignment
- Machine tool installation
- Machine tool relocation
- Machine recertification
- Diagnosis and repair of mechanical issues on all models of our machine tools
- Diagnosis and repair or electrical issues
- Diagnosis and repair of hydraulic issues
- On-site rebuilds and retrofits (Minor & Major)
- Engineering support
- Way replacement & scraping (We proudly hand scrape!)
